For institutions and communities
A guide for social workers and activities coordinators: how to organise a hearing day
A practical checklist, from the first idea to the summary — so the day runs smoothly and no resident falls through the cracks.
Stage A: define what you want to achieve
A "hearing day" can be several different things, and the preparation depends on what you choose. Before you call, it is worth answering one question for yourself: what is the problem that worries you most right now?
- Residents who seem not to hear well and have never been tested → A hearing check day
- Many existing hearing aids that do not work or are not used → A combined check day
- Residents who are not ready to hear about the subject at all → An awareness talk as a first step
- Staff who do not know what to do with the hearing aids → A care workshop for staff (in Hebrew)
Stage B: approval and internal coordination
- Approval from the institution's management, and who in the nursing or medical staff needs to know.
- Appointing one contact person for the day itself — someone who knows the residents and can be available.
- Choosing a date that does not clash with a regular activity, doctors' visits or an event at the institution.
- Choosing a time that suits the residents — not right after a meal and not during rest hours.
- A planning call with us: format, date, what we bring and what the institution prepares.
Stage C: the list of participants
- Publicising sign-up to residents: a notice board, an announcement at a meal, a personal conversation with residents the staff think could benefit.
- A message to family members — they are often the ones who encourage their parent to sign up.
- For each participant: name, room or identifier, whether they have a hearing aid, and a short description of what worries them or the staff.
- Dividing by type of need — a test, a hearing aid that does not work, a hearing aid that is not used.
- Marking residents who need an escort, a wheelchair, or a staff member who knows them at their side.
Stage D: consent and privacy
- The resident's consent to take part, according to your procedures.
- For residents who need it — consent from a family member or guardian.
- Agreeing in advance: who gets an update on what was found — the resident, the contact person, a family member.
- Minimal personal information on the list — only what is needed for arranging. See also the privacy policy (in Hebrew).
Stage E: the room
- A relatively quiet room — not near the kitchen, the lift, the washing machines or the TV room.
- A table, a few chairs, a power socket and good lighting.
- A door that can be closed, for privacy during the conversation.
- A nearby, accessible waiting area, with chairs and water.
- For a talk: a room with reasonable acoustics and seating close to the speaker.
Stage F: preparing the residents
- A reminder to residents the day before and on the morning itself.
- Residents with a hearing aid: bring the hearing aid, the case, the charger or batteries, and if there is one, the instruction sheet.
- Glasses — for those who use them, so they can see the explanation.
Stage G: on the day itself
- The contact person manages the queue according to the list, and updates when a resident cannot come.
- A staff member brings and takes back residents who need an escort.
- A simple sign at the entrance to the room, so people do not walk in during a test.
- A short time at the end for a summary with the contact person.
Stage H: after the day
- A summary list: who took part, who needs follow-up, and what was agreed with each one.
- Updating family members, according to what was agreed in advance.
- Following up the further care — who arranges it, and when you check that it happened.
- Feedback from residents and staff: what worked, and what to change next time.
Have questions that do not appear here? We have gathered the questions managers ask again and again in Frequently asked questions from institution managers.
Related pages
Hearing solutions for institutions and communities · A hearing check day at the institution · Combined check days · Hearing awareness talks · Frequently asked questions from managers · Contact for institutions
English version: 4 November 2026 · Written by the G-Sound editorial team. Original version updated 19.10.2026. The information is general; the format, service options and cost are set in advance for each institution.
More in English
Frequently asked questions
Questions about organising a hearing day
What is the first step in organising a hearing day?
Defining what you want to achieve: tests for residents, care of existing hearing aids, an awareness talk or staff training. The preparation depends on the format.
What should the list of participants include?
Name, room or identifier, whether the resident has a hearing aid, a short description of what worries them, and a mark for residents who need an escort.
Which room suits a hearing day?
A relatively quiet room with a door that closes, a table, chairs, a power socket and good lighting, and an accessible waiting area nearby.
What do we do after the day?
Prepare a summary list, update families according to what was agreed, follow up the further care and collect feedback.
Who needs to approve a resident's participation?
The resident themselves according to the institution's procedures, and where needed a family member or guardian.
Please do not send sensitive medical information in a message. We go over the relevant details on the phone.
To arrange a hearing day
Tell us about the institution, the population and what you want to hold, and we will arrange the format together.
055-3333338G-Sound is an authorized marketer of Philips hearing aids.