Phone, WhatsApp and opening times
Talk to us
Call 055-3333338 or send a WhatsApp message to the same number, and say you would like to continue in English.
Service is by appointment. You can also ask about accessories or custom earplugs.
Call G-Sound in English
The fastest way to reach G-Sound is a telephone call. Call 055-3333338 and say that you would like to continue in English. The call can be used to explain the hearing concern, clarify whether the enquiry is for you or someone else, and identify the information needed for the next step.
Please use only the G-Sound number, 055-3333338, for enquiries.
What to prepare before you call
Location
Share the city or area where the client lives. This is needed before any home-visit availability can be discussed.
Hearing information
Describe the main difficulty and whether there is a recent hearing assessment. If the client already uses hearing aids, have the make and model available if known.
Communication needs
Mention the situations that matter most, such as family conversation, television, phone calls or speech in noise. If smartphone compatibility matters, have the exact phone model available.
Requesting a home visit
A home visit may be possible, but it is not guaranteed. Availability depends on location, scheduling and the service required.
Please ask whether a suitable home visit is available for your location and the service you need.
Family enquiries, privacy and consent
A relative may make the first enquiry, including from abroad. If the conversation will include personal hearing information or decisions for another adult, arrange the client’s participation or consent as appropriate. Do not send sensitive information through an unverified channel.
Choose the next page
For an overview, return to the English hearing-aid hub. For a direct English-service explanation, use the English-speaking service page. If the question is about a private purchase, read the private-service page and the private-vs-HMO comparison before calling.
Frequently asked questions
What is the G-Sound phone number?
The G-Sound phone number is 055-3333338.
What information should I prepare?
Prepare the city, the main hearing difficulty, any recent hearing-test information and the make and model of an existing device if known.
Is a home visit guaranteed?
No. Availability depends on location, scheduling and the service required.
Can a relative call from abroad?
Yes, a relative can make the initial enquiry. Client participation and consent should be arranged before personal information or decisions are discussed.