Contact for institutions and communities

What to prepare for the conversation

• The type of institution. Assisted living, a nursing home, a care facility, a club, a community centre or a community.
• The population. Independent residents, residents who need help, people with dementia, a multilingual community.
• What you want to hold. A talk, a hearing day, hearing aid fittings, care of existing hearing aids, training for staff or families — or you are not yet sure, and that is fine.
• The preferred language. Hebrew, Arabic, English, French, Russian, Spanish or Italian, with an interpreter when needed. The language of the session and the team for the activity are agreed in advance.
• What prompted you to get in touch. For example: residents who do not respond in activities, many hearing aids in drawers, staff asking for training.
• A date range that suits the institution, and the hours when residents are available.
• A contact person on your side, and who else needs to be involved in the decision.

What happens after you get in touch

1. A planning call. We understand the need and suggest a format. Terms and a personal proposal are given after the need has been clarified, according to the activity and the service requested.
2. Planning. We agree on a date, what the institution prepares and what we bring. There is also a checklist for organising a hearing day for you.
3. The session. We hold the activity, with your contact person alongside us.
4. Summary and next steps. We summarise what came up and the next steps for everyone who needs follow-up.

Activities for institutions are available nationwide, by appointment. The team for the activity is set according to the need.

Who usually contacts us

Requests come from different roles in the institution, and each one comes with a slightly different question. A social worker usually tells us about residents who are withdrawing from activities or about families asking what to do. An activities coordinator is looking for a talk or an activity that will interest the residents. A head of nursing describes hearing aids that are not charged, go missing or are not used. And an institution manager wants to know how to build an organised response, and what it requires of the staff. You do not need to know in advance which format suits you — it is enough to describe what is happening at your place.

Before you call

If you would like to read first, it is worth starting with the solutions for institutions page and the frequently asked questions from managers. And if your request is about one person's hearing aid rather than an activity for an institution, you can get in touch through the general contact page.

At the initial contact stage there is no need to send personal medical information. See the privacy policy (in Hebrew).

Related pages

Hearing solutions for institutions and communities · A guide to organising a hearing day · Frequently asked questions from managers · A hearing check day at the institution

English version: 4 November 2026 · Written by the G-Sound editorial team. Original version updated 24.10.2026. The information is general; the format, service options and cost are set in advance for each institution.

More in English

InstitutionsNursing homes and assisted livingCustom earplugs for groupsHome hearing test for seniorsContact G-Sound