Watching TV with Philips HearLink: what users say about the TV Adapter
English version: 5 November 2026 · Original version updated 05.11.2026
G-Sound is an authorized marketer of Philips hearing aids. Kol Echad (קול אחד) — an authorized marketer through authorized agents nationwide.
Is the TV at home getting louder and louder?
Start with the self-check: a questionnaire, tones for each ear and digits in noise, all in one test, without leaving your details. The self-check is currently in Hebrew.
What did users write about the TV?
The TV is one of the positive themes that keeps coming up in what we collected. A user who connected the TV Adapter to his TV through an optical (TOSLINK) connection wrote on the HearingTracker forum that he is very pleased with the sound quality, and that the signal strength is impressive. Other users in the same thread wrote that switching to listening through the adapter was easy for them. On the stories page of the Philips website, a user from France says she used to turn the TV up very loud, and that this is no longer the case.
“I’m extremely pleased with the sound quality… The signal strength is impressive”
Philips HearLink user with the TV Adapter, on the HearingTracker forum · Source
“I would put the volume very loud on the television, which is no longer the case.”
Lyliane Berthe, France · Philips stories page · Source
These are people around the world, not G-Sound customers. More experiences, including what users found hard: What Philips HearLink users around the world say.
What does the TV Adapter do, according to Philips?
According to Philips, the TV Adapter sends the TV sound wirelessly to the hearing aids. The volume in the hearing aids is set separately, so the person wearing them hears at a level that suits them, without disturbing others in the room.
How to connect and use the adapter, step by step: TV Adapter: connection and use. What Philips states about it, and what to check before deciding: TV with Philips HearLink.
When only one person at home struggles to hear the TV
In many homes it is a familiar argument: one person turns it up, the other asks to turn it down. If you already wear Philips HearLink, you can check at the fitting whether the adapter suits your routine. If you have not been tested yet, it is worth knowing that a question about TV volume is one of the ten questions in the NIDCD questionnaire, the US institute our questionnaire is adapted from.
On TV listening for all brands: Hearing aids and watching TV.
What users described as annoying, and what to check
Not every experience is positive. Users around the world also described situations like these:
- The app disconnected while the adapter was in use.
- Picture and sound were out of sync when watching TV or video.
Do not change settings based on forum advice. What to check when something is not working: Philips HearLink troubleshooting and support. And if it is not resolved, contact us.
What to tell us about the TV at the fitting
- How much you watch, and which programmes are harder: news, films, sport.
- Who watches with you, and whether there are arguments about the volume.
- What TV you have, and how the set-top box or speakers are connected to it. If you are not sure, take a photo of the back of the TV.
- If you already have hearing aids, tell us how you hear the TV today.
Where to start
- The self-check. The online self-check (in Hebrew) gives a first indication. It does not replace a hearing test.
- A full hearing test. At G-Sound it is carried out by G-Sound technicians, with an audiometer, and it also includes a speech understanding test. Home hearing tests can be arranged nationwide by appointment. Home hearing test.
- Fitting, then accessories. If a hearing aid suits you, we look at the TV together too. Models and accessories: Philips HearLink.
Good to know
- The quotes are the writers’ personal experience, not research and not a promise of results. The writers are not G-Sound customers.
- The writers’ TVs, connections and settings may not match yours.
- Sudden hearing loss, ear pain or discharge from the ear are a reason to see a doctor the same day.
- What Philips HearLink users around the world say
- TV Adapter: connection and use
- Philips HearLink in restaurants and noisy places
- Philips HearLink in the car
- Philips HearLink: models and accessories
- Online hearing test: what it checks
Want to find out how it is for you?
Start with the self-check, or arrange a full hearing test, also at home.
Sources
- HearingTracker Forum — TV Adapter · checked 04.11.2026
- Philips — Stories from people with hearing loss · checked 04.11.2026
- Philips — How to pair your hearing aids with a TV Adapter · checked 03.11.2026
- NIDCD, "Do You Need A Hearing Test?" · checked 03.11.2026
- NIDCD, "Sudden Deafness" · checked 03.11.2026
The information is general and does not replace a check-up or medical advice. G-Sound is not the Philips website. Philips is a trademark of Koninklijke Philips N.V.
Written by the G-Sound editorial team.
Frequently asked questions
Questions and answers
How do I hear the TV with Philips HearLink without turning it up for the whole house?
According to Philips, the TV Adapter sends the TV sound wirelessly to the hearing aids. The volume in the hearing aids is set separately, so you can listen at a level that suits you without disturbing others in the room.
The picture and sound on the TV are out of sync. What should I do?
Users around the world have described this too. Do not change settings based on forum advice. Check the Philips HearLink troubleshooting page on our site, and if it is not resolved, call us on 055-3333338.
I don’t have hearing aids, but at home they say the TV is too loud. What should I do?
It may be a sign that a hearing check is worthwhile. Start with the online self-check, and go on to a full hearing test if it flags something or the difficulty continues.
Please do not send sensitive medical information in a message. We go over the relevant details on the phone.
Questions about Philips HearLink?
Tell us briefly what matters to you, and we will help you work out what fits. Service is by appointment.
Call G-Sound about a Philips HearLink hearing aid.
055-3333338