We come to you
At home or at your workplace
Article · care and hygiene
At home or at your workplace
Of your ear, during the visit
Your earplugs are sent to you by mail
A swimming earplug is exposed to water, a sleep earplug stays in the ear all night, and a noise earplug for work is exposed to dust, heat or sweat. That is why the care and cleaning instructions are given by type and by use. An earmold for a hearing aid involves further considerations, because it is connected to the hearing aid. Tell us which hearing aid it is; there is more detail on the custom earmolds for hearing aids page.
Every so often, look at the earplug and notice whether anything has changed. These are signs that it is time to contact us:
If so, do not try to repair, cut or file the earplug yourself. Contact us and we will look at the options together. Repair and refit options are checked case by case, and we do not promise a repair or a replacement in advance.
If you have ear pain, irritation that does not go away, discharge or a sudden change in your hearing, stop using the earplug and see a doctor. If there is a sudden drop in hearing, see a doctor without delay. These are medical questions, not questions about the earplug.
There is no single number that suits everyone. It depends on the type of earplug, how often you use it, the conditions you use it in, and whether it still sits well. Rather than waiting for a date, watch for the signs described above. When it is time for a new earplug, you do not always need a new measurement: where suitable, a reorder can be made from the saved measurement. Before that, we check with you whether it can be used, or whether a new measurement is better. Details: Reordering earplugs.
In a team with many employees, a few simple rules help: each employee keeps their own earplug in their own case, earplugs are not passed from hand to hand, and there is a contact person to go to when an earplug is lost or does not sit well. See also Earplugs for businesses and employees.
The four types: for hearing aids, swimming, sleep and noise.
Another pair from a saved measurement, where suitable.
The questions many people ask.
Five questions before you order.
Questions to ask and realistic expectations.
What a sleep earplug does, and what it does not.
Updated 1 November 2026 · Written by the G-Sound editorial team. General information only; the earplug type and use are decided for each case in the conversation.
Frequently asked questions
The cleaning instructions are given for each type of earplug, and those are the ones to follow. If you have lost them, contact us and we will send them again.
There is no single number that suits everyone. It depends on the type of earplug, how it is used and whether it still sits well. Each case is checked on its own.
Contact us, and do not try to repair it yourself. Repair and refit options are checked case by case.
Not always. Where suitable, a reorder can be made from the saved measurement. Before that, we check whether it can be used.
Please do not send sensitive medical information in a message. We go over the relevant details on the phone.
Tell us which earplug you have and what has changed, and we will look at the options with you. Call 055-3333338 or send a WhatsApp message.
Call G-Sound to arrange a measurement.
055-3333338G-Sound is an authorized marketer of Philips hearing aids.