Accessories · Ordering
Hearing aid accessories: how to check suitability before you order
The right accessory can solve an everyday problem, and one that does not suit stays in the box. That is why, with us, ordering starts with a short check of the hearing aid and of the need.
The full accessories catalogue: Hearing aid accessories and connectivity.
Three things to check before ordering
- The hearing aid: manufacturer, family, model and generation. Even with the same manufacturer, an accessory from one generation does not always work with another.
- The need: what exactly is hard today. Sometimes what looks like a need for an accessory is really a matter of adjustment.
- What you already have: phone, TV, charger and earlier accessories, so you do not buy twice.
By what you want to solve
| The need | Type of accessory | More |
|---|---|---|
| Hearing the TV | A TV adapter, or another solution depending on the hearing aid | Hearing aids and watching TV |
| Conversation in a restaurant, a meeting or a lecture | A remote microphone | Remote microphone (in Hebrew) |
| Charging at home and on the go | A desktop or portable charger | Chargers (in Hebrew) |
| A hearing aid with a replaceable battery | Batteries in the size that suits the model | Checked by model |
Accessories by brand
Have Philips HearLink? See Philips HearLink accessories and chargers, and the whole range on the page Philips HearLink hearing aids. Have Oticon? See Oticon accessories.
G-Sound offers Philips and Oticon hearing aids. This is G-Sound's website, not a Philips website.
What to send when you get in touch
- The manufacturer and model name, or a photo of the hearing aid and the charger.
- What you want to solve, in one sentence.
- If it is about the TV: a photo of the back of the TV.
- Your phone model, if the question is about calls or the app.
- Whether you already have another accessory that works with the hearing aid.
Before ordering online
Do not rely only on “supports Bluetooth” or “universal” in the product description. Check against the exact model name of your hearing aid and, if in doubt, ask us before you buy. Even when the accessory is suitable, it sometimes needs pairing or a setting in the hearing aid before use, so it is worth finding out in advance how this is done.
An accessory or an adjustment?
Before ordering, it is worth asking whether the difficulty really needs an accessory. If the difficulty is in conversation at home, adjusting the settings may help more than a new accessory. If the difficulty is distance, strong background noise or the TV, an accessory may be the right solution. This distinction is made together, in a short conversation.
When ordering for a parent
An accessory for a parent also needs to be simple to use. Mention when you get in touch whether the parent finds small buttons, a smartphone or changes to their routine difficult, so that we check an accessory that suits this too. When needed, a session on how to use it can be arranged.
Further reading
Accessories by model table · Accessories and connectivity · Philips HearLink accessories · Oticon accessories
English version: 3 November 2026 · Written by the G-Sound editorial team. General information. It does not replace a check or medical advice; service options are checked for each case.
More in English
Frequently asked questions
Frequently asked questions: ordering an accessory
Can I order an accessory through you?
Yes, after a short check that the accessory suits the model and the need. Delivery options and cost are checked in advance for each case.
Will one manufacturer's TV adapter work with another manufacturer's hearing aid?
Not necessarily. Each manufacturer has its own adapters, and sometimes they suit only some of the models. That is why the model is checked before ordering.
How do I know which charger suits my hearing aid?
By the model and style of the hearing aid. Send us a photo of the hearing aid and of your current charger, if you have one.
Who helps pair the accessory with the hearing aid?
You can contact us for guidance on pairing and use. When needed, an appointment is arranged in advance.
How long does it take to receive an accessory?
It depends on the accessory and the model. We will update you after checking suitability.
Please do not send sensitive medical information in a message. We go over the relevant details on the phone.
Want to check an accessory?
Service is by appointment: at the customer's home, at work, and sometimes in the everyday setting where the difficulty happens.
Call G-Sound to check an accessory for your hearing aid.
055-3333338