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Earplug articles · Reordering

Reordering from an existing impression: when it is possible

One of the advantages of an earplug made to measure is that in suitable cases the impression can be kept for reordering. But "in suitable cases" does not mean "always". This article explains how it works. We come to your home or workplace, take an impression, and the earplugs are sent to you by post.

In short: a reorder from an existing impression may suit when you need another pair for the same use, lost an earplug or the previous one wore out. Before reordering we check whether your impression is stored, which type of earplug you want now, and whether we can work from the stored impression or it is better to arrange a new one. The preparation time is given when the order is confirmed.

When an order from an existing impression may suit

  • When you need another pair for the same use.
  • When you lost an earplug.
  • When the previous earplug wore out.

What is checked before a reorder

  • Whether your impression is stored.
  • Which type of earplug you want now. If it is a different type from the previous one, for example a sleep earplug instead of a swim earplug, this is checked case by case.
  • Whether we can work from the stored impression, or it is better to arrange a new impression.

How it works in practice

  1. Contact us by phone or on WhatsApp.
  2. We check together whether the impression is stored and whether we can work from it.
  3. If we can, the earplug is prepared and sent to you.
  4. If not, we come to you by appointment and take a new impression. What to prepare before the impression

The preparation time is given when the order is confirmed.

How the impression is taken: it can be done with a physical impression of the ear (casting), or with a scanning process, depending on what suits the ear and the use. When possible, the impressions are kept to make reordering easier. About taking an impression · About reordering

For businesses

A business that ordered earplugs for its employees can look into a reorder for each employee separately. Earplugs for businesses and employees

The full service page: Reordering earplugs · All types of earplugs · Articles and guides about earplugs

English version: 4 November 2026 · Written by the G-Sound editorial team.

Please do not send sensitive medical information in a message. We go over the relevant details on the phone.

More in English

Want to check an order from your impression?

Contact us, and we will check whether we can work from the stored impression. Service nationwide, by appointment.

Contact us and we will check whether we can work from your stored impression.

055-3333338

G-Sound is an authorized marketer of Philips hearing aids.

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