Oticon and Auracast: what the manufacturer's sources say

A summary of what appears on Oticon's support pages only. Oticon describes Auracast as a new technology that is still spreading across devices and manufacturers.

G-Sound offers Oticon hearing aids. Oticon is a trademark of its owner.

What Auracast is, according to Oticon

Oticon describes Auracast as a Bluetooth LE Audio broadcast you can listen to without pairing. The examples Oticon gives: announcements in public places, TV screens at an airport or a theatre, sound at conferences, and sharing music.

How to tell if my hearing aid is compatible

According to Oticon, Oticon hearing aids with Bluetooth LE Audio support are compatible with Auracast. Oticon refers you to its compatibility guide and to the Bluetooth SIG product finder to check your specific model. Send us the model name, and we will look together at what the Oticon sources say about it. Model families: Oticon hearing aids in Israel.

Joining a broadcast through Oticon Companion

1. Install the latest version of the Oticon Companion app and pair the hearing aids with the phone.
2. On the Sound tab, tap the three dots and then the Auracast broadcast button.
3. Point the phone camera at the broadcast's QR code (the QR code option in the app), or choose a broadcast from the list of nearby broadcasts (Nearby broadcasts).
4. If the broadcast is protected, type the password and tap Join. Then you can adjust volume or equalizer, or mute.

According to Oticon, pointing the phone camera at the code opens the broadcast screen in the app directly.

On Android: from the phone settings too

According to Oticon, on some Android phones with Bluetooth LE Audio and Android 15 or later, you can also join a broadcast from the Bluetooth settings, under Find an audio stream. The name of the option may differ by phone maker. On those phones you can also share sound from the phone to several devices at once, through Share audio. On iPhone, Oticon's support page describes joining through the app.

When it does not work

• No broadcasts appear? According to Oticon, turn on location services on the phone: Auracast needs location permission to find nearby broadcasts.
• You see a broadcast but cannot connect? Oticon recommends connecting through the Oticon Companion app.
• A general connection problem: turn Bluetooth off and on, or restart the hearing aids.
• According to Oticon, Auracast is a new technology that is still developing and spreading around the world.

Streaming from a phone that does not support LE Audio: Oticon accessories. Phone connection checks: Oticon not connecting to the phone.

When to contact us

Want to check whether your model supports LE Audio, or need guidance setting up the app? Call or message us on WhatsApp with the hearing aid model and the phone model. G-Sound offers Oticon hearing aids. Hearing tests, demonstrations, fitting, adjustments and follow-up at the customer's home, by appointment and as needed.

Keep reading

Sources

• Oticon — Why can't I stream sound from my Android device · checked 21.10.2026
• Oticon — How to listen to Auracast · checked 21.10.2026
• Oticon — How to share audio using Auracast · checked 21.10.2026

General information based on Oticon's support pages as checked on the date shown. It does not replace the instructions for use of your model or a professional check. Oticon is a trademark of its owner.

Updated 1 November 2026 · Written by the G-Sound editorial team. Product information is as published by Oticon; suitability is decided after a hearing test.

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